WhatsApp appointment reminders for dental clinics

Follow these steps to delete account:

1. Click on Account in the navigation
2. Click the Delete account button

This guide shows how to test and send appointment reminders inside DodoDentist, our dental appointment reminder software. For the full onboarding walkthrough, see our 7-step setup guide.

Follow these steps to test reminder:

1. Click on Reminders in the navigation
2. Click on a reminder to view its settings
3. Click the Test button to send a test reminder

Channels

Reminders can be delivered on two channels: the WhatsApp reminder feature and the SMS reminder feature. Both are configured from the same reminder settings screen.

Follow these steps to add team member:

1. Click on Team in the navigation
2. Click here to invite a team member
3. Enter the team member's phone number (example: "+1234567890")
4. Enter the team member's email address (example: "teammate@example.com")
5. Click the Invite button to send the invitation

Follow these steps to show pricing:

1. Click on Settings in the navigation
2. Highlight the Subscription card
3. Click on the Subscription card to view pricing

Follow these steps to add appointment:

1. Click on Appointments in the navigation
2. Click here to create a new appointment
3. Enter the patient's name (example: "John Doe")
4. Enter the patient's phone (example: "+1234567890")
5. Save the appointment
6. Click on Calendar in the navigation to see the new appointment
7. Click on Agenda in the navigation to see the new appointment

Follow these steps to test reminder:

1. Click on Reminders in the navigation
2. Click on a reminder to view its settings
3. Click the Test button to send a test reminder

Follow these steps to import patients:

1. Click on Patients in the navigation
2. Click on the icon with the three dots
3. Click on Import patients
4. Click on Choose file to select a file to import
5. Click on Add patients to save the imported patients

Follow these steps to add appointment:

1. Click on Appointments in the navigation
2. Click here to create a new appointment
3. Enter the patient's name (example: "John Doe")
4. Enter the patient's phone (example: "+1234567890")
5. Save the appointment
6. Click on Calendar in the navigation to see the new appointment
7. Click on Agenda in the navigation to see the new appointment

Follow these steps to import patients:

1. Click on Patients in the navigation
2. Click on the icon with the three dots
3. Click on Import patients
4. Click on Choose file to select a file to import
5. Click on Add patients to save the imported patients

Follow these steps to export patients:

1. Click on Patients in the navigation
2. Click on the icon with the three dots
3. Click on Export .CSV to download your patients as a CSV file

Follow these steps to add quote:

1. Click on Appointments in the navigation
2. Click on an appointment to view its details
3. Click Add quote to create a new quote
4. Type the procedure name (example: "Check")
5. Select the procedure from the list
6. Click Add quote to save the quote

Follow these steps to customize quote template:

1. Click on Settings in the navigation
2. Click on Quote template to customize it
3. Click on a block to edit its content and layout

Follow these steps to add invoice:

1. Click on Appointments in the navigation
2. Click on an appointment to view its details
3. Click Add invoice to create a new invoice
4. Type the procedure name (example: "Check")
5. Select the procedure from the list
6. Click Add invoice to save the invoice

Follow these steps to add procedure:

1. Click on Procedures in the navigation
2. Click here to create a new procedure
3. Enter the procedure name (example: "Teeth Whitening")
4. Enter the procedure price (example: "500")
5. Save the procedure

Follow these steps to reset password:

1. Click on Forgot password
2. Enter your email address (example: "john@example.com")
3. Click Reset password to receive a reset link by email
4. Click to open your email provider and find the reset link

Follow these steps to change password:

1. Enter your new password
2. Confirm your new password
3. Click Save to change your password

Follow these steps to edit opening hours:

1. Click on Settings in the navigation
2. Under Opening hours, open the day picker to add a day you are open
3. Pick the day you want to open, such as Saturday or Sunday. Only the days listed here appear in the calendar and agenda, so any day you leave out cannot have appointments
4. Set the opening time (example: "09:00")
5. Set the closing time (example: "18:00")
6. Save your opening hours. The new day now shows in the calendar and agenda and is ready for appointments

The calendar and the agenda only show the days your clinic is open, and those days come from your opening hours. If Saturday or Sunday — or any other day — is not listed in your opening hours, that day is hidden from the calendar and the agenda, so you cannot add an appointment on it. To book appointments on the weekend, add Saturday and/or Sunday to your opening hours in Settings.

How to edit opening hours?